Frequently Asked Questions about Sales and Purchases
Our sales FAQ is designed to provide answers to common questions and concerns that users have over purchases, orders, and other sales-related information. At any time you may contact us for assistance if our sales FAQ does not meet your needs.
How do I find out the status of my order?
Your order is as important to us as it is to you. You may contact us to inquire about order status.
Information that will help track your order includes:
The approximate date your order was placed
The order number if placed online
The name of the ordering organization
The name and email id of the end user
An invoice or purchase order number
The product(s) ordered
How do I purchase or upgrade to the latest release?
From the products page, select the product family of interest and then select the item. The ‘Buy Now’ button at the top of each page will take you to an order form.
Can I purchase copies of previous releases?
We maintains a limited inventory of previous releases. These are available at standard product pricing and can be ordered by contacting us.
Are there discounts when I buy compilers for large amount?
Please contact our sales for details on how it would apply to your situation.
Can I return software I have purchased?
Refunds or exchanges are usually available for physically shipped after the customer get confirmation from our sale and customer department.